Last updated: 04.01.2025
At Ambient, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://helloambient.com, use our services, or interact with us in any other way.
1. Information We Collect
We may collect personal data from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our site.
- Personal Data: Information you voluntarily provide to us when you sign up for email notifications, such as your name, email address, and other contact information.
- Usage Data: Automatically collected when you access our website, including your IP address, browser type, operating system, referring URLs, and pages viewed on our site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor the activity on our service and hold certain information. We obtain explicit consent from users in the EU before placing cookies on their devices, except for strictly necessary cookies.
2. Legal Basis for Processing Data
We process your personal data based on one of the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contractual Necessity: When processing is necessary for the performance of a contract to which you are a party.
- Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your rights and interests.
- Legal Obligation: When we are legally required to process your data.
3. How We Use Your Information
We use the information we collect from you for various purposes, including:
- To improve our website and services.
- To send you emails and notifications about pre-order opportunities or other updates you’ve signed up for.
- To understand how our website is being used and to enhance the user experience.
4. Google Analytics
We use Google Analytics to collect information about your use of our website to understand how it is being used and to improve its performance. This data is anonymized and used for analytical purposes.
5. No Sale of Personal Data
We do not sell personal data. Ambient does not share personal information with third parties for monetary gain or other valuable consideration. We are committed to respecting your privacy and ensuring that your personal data is only used for the purposes outlined in this policy.
6. Sharing Your Information
We may share your personal data in the following situations:
- With Service Providers: We may share your information with third-party service providers to perform functions and provide services, such as email communications and analytics.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- International Data Transfers: If your personal data is transferred outside the EU/EEA, we ensure that adequate safeguards are in place, such as standard contractual clauses approved by the European Commission.
7. Your Data Rights
If you are an EU resident, you have the following rights under the GDPR:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.
- Right to Erasure ("Right to Be Forgotten"): You can request that we delete your personal data under certain conditions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data under certain circumstances.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data, particularly for direct marketing purposes.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at info@helloambient.com.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires, we will delete your data in a secure manner.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of our services after any changes indicates your acceptance of the new terms.
11. Contact Us
If you have any questions about this Privacy Policy or the practices of this site, please contact us at:
Ambient Life Inc.
321 Walnut St, #325
Newton, MA 02460
hello@helloambient.com
